Recent 5 reviews
“staff very friendly and helpful”
“The staff are so accommodating and very nice”
“Amazing hotel amazing staff amazing location”
“They arranged the amazing Halong tour for me !”
“Best of all their safety and honesty.”
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Basic information
- Address: 19 Hàng Hành, Hoan Kiem District, Hanoi, Vietnam, 100000
- Location: Inside city center
- Rating: 7.7 – Exceptional
- Cleanliness: 9.0, Facilities: 8.3, Location: 9.5, Service: 9.2, Value for money: 8.8
Amenities information
- Airport transfer
- Located in heart of Hanoi
- Currency exchange
- Free Wi-Fi in all rooms!
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Location
Airports
- Noi Bai International Airport (HAN)(21.37 km)
- Cat Bi International Airport (HPH)(93.75 km)
Public transportation
- Hanoi Railway Station(1.27 km)
Hospital or clinic
- Trung tâm Y tế Quận Hoàn Kiếm(440 m)
Shopping
- Night Market(530 m)
Cash withdrawal
- ATM(230 m)
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Facilities information
Take a look at these facilities:
- Restaurants
- Front desk [24-hour]
Languages spoken
- English
- Chinese [Cantonese]
- Vietnamese
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet [LAN]
- Internet services
- Wi-Fi in public areas
Things to do, ways to relax
- Body scrub
- Body wrap
- Massage
- Spa
- Ticket services
- Tours
Cleanliness and safety
- Anti-viral cleaning products
- Body thermometer
- Breakfast takeaway service
- Cashless payment service
- Daily disinfection in all rooms
- Daily disinfection in common areas
- First aid kit
- Free face masks
- Guest rooms seal after sanitization
- Hand sanitizer
- Hotel room service app
- Hot water linen and laundry washing
- Hygiene certification
- Individually-wrapped food options
- Physical distancing of at least 1 meter
- Professional-grade sanitizing services
- Protective screens in common areas
- Room sanitization opt-out available
- Rooms sanitized between stays
- Safe dining setup
- Sanitized kitchen and tableware items
- Staff trained in safety protocol
- Sterilizing equipment
- Temperature check for guests and staff
Dining, drinking, and snacking
- A la carte breakfast
- Coffee shop
- Grocery delivery
- Kitchen
- Restaurants
- Room service [24-hour]
Services and conveniences
- Air conditioning in public area
- Cash withdrawal
- Concierge
- Contactless check-in/out
- Convenience store
- Currency exchange
- Daily housekeeping
- Doorman
- Dry cleaning
- Elevator
- Fireplace
- Food delivery
- Heating in public area
- Ironing service
- Laundry service
- Lockers
- Luggage storage
- Postal service
- Safety deposit boxes
- Salon
- Smoke-free property
- Smoking area
- Xerox/fax in business center
For the kids
- Family room
- Kids meal
Access
- Allergy-free rooms
- CCTV in common areas
- CCTV outside property
- Check-in/out [express]
- Check-in/out [private]
- Check-in [24-hour]
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- Pets allowed
- Safety/security feature
- Security [24-hour]
- Smoke alarms
- Soundproof rooms
Getting around
- Airport transfer
- Rental car
- Shuttle service
- Taxi service
Sports equipment rental
- Bicycle rental
Available in all rooms
- Adapter
- Air conditioning
- Alarm clock
- Bathrobes
- Blackout curtains
- Closet
- Clothes rack
- Coffee/tea maker
- Complimentary tea
- Desk
- Electric kettle
- Fan
- Fire extinguisher
- Fireplace
- Free bottled water
- Free instant coffee
- Hair dryer
- Heating
- In-room safe box
- Internet access – LAN
- Internet access – wireless
- Ironing facilities
- LAN Internet in room [free]
- Mini bar
- Mirror
- Non-smoking
- Private bathroom
- Refrigerator
- Safety/security feature
- Satellite/cable channels
- Scale
- Seating area
- Shower
- Sleep comfort items
- Slippers
- Smoke detector
- Socket near the bed
- Soundproofing
- Telephone
- Toiletries
- Towels
- Trash cans
- Umbrella
- Wake-up service
- Wi-Fi [free]
- Wooden/parqueted flooring