PentStudio West Lake Hanoi reviews

Recent 5 reviews

“recommended good price, kind staff, good facilities”

“BOB I swear this is best of best hotel in hanoi!”

“Good very nice and great hotel”

“Super comfortable stay”

“Beautiful apartment”

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PentStudio West Lake Hanoi

Basic information

  • Address: 699 Lac Long Quan Street, Phu Thuong Ward Tay Ho District,, Tay Ho District, Hanoi, Vietnam, 10000
  • Rating: 8.4 – Exceptional
  • Cleanliness: 9.0, Facilities: 8.6, Location: 8.4, Service: 8.8, Value for money: 8.9

Amenities information

  • Airport transfer
  • Free Wi-Fi in all rooms!
  • Currency exchange
  • Sauna

PentStudio West Lake Hanoi

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Location

Airports

  • Noi Bai International Airport (HAN)(15.32 km)
  • Cat Bi International Airport (HPH)(98.76 km)

Public transportation

  • Hanoi Railway Station(6.9 km)

Hospital or clinic

  • Ngoc Quy Dental Clinic(370 m)

Shopping

  • Night Market(6.17 km)

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Facilities information

Take a look at these facilities:

  • Swimming pool [indoor]
  • Restaurants
  • Kids club
  • Front desk [24-hour]

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Malay
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Outdoor recreational features
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [buffet]
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental