Pan Pacific Hanoi reviews

Recent 5 reviews

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Basic information

• Address: 1 Thanh Nien Road, Ba Dinh District, Tay Ho District, Hanoi, Vietnam
• Location: 1.05 kilometers from city center
• Rating: 8.5 – Excellent
• Cleanliness: 8.9, Facilities: 8.6, Location: 8.4, Room comfort and quality: 8.5, Service: 8.8, Value for money: 8.3

Amenities information

• Airport transfer
• Free Wi-Fi in all rooms!
• Currency exchange
• Sauna

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Location

Airports

• Noi Bai International Airport (HAN)(19.15 km)
• Cat Bi International Airport (HPH)(95.34 km)

Public transportation

• Hanoi Railway Station(2.85 km)

Hospital or clinic

• Paris Miki Vietnam(70 m)

Shopping

• Night Market(1.83 km)

Convenience store

• Circle K(810 m)

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Facilities information

Take a look at these facilities:

• Swimming pool [indoor]
• Bar
• Breakfast [buffet]
• Kitchen
• Restaurants
• Front desk [24-hour]

Languages spoken

• English
• Chinese [Mandarin]
• French
• German
• Japanese
• Korean
• Malay
• Vietnamese

Accessibility

• On-site accessible restaurants / lounges
• Wheelchair accessible

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet [LAN]
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Body scrub
• Fitness center
• Foot bath
• Golf course [on-site]
• Massage
• Pool facilities
• Pool with view
• Sauna
• Spa
• Spa/sauna
• Steamroom
• Swimming pool [indoor]
• Swimming pool [outdoor]
• Ticket services
• Tours
• Yoga room

Cleanliness and safety

• Anti-viral cleaning products
• Body thermometer
• Breakfast in room
• Breakfast takeaway service
• Cashless payment service
• Covid-19 testing service
• Doctor/nurse on call
• First aid kit
• Free face masks
• Guest rooms seal after sanitization
• Hand sanitizer
• Hot water linen and laundry washing
• Hygiene certification
• Individually-wrapped food options
• Physical distancing of at least 1 meter
• Room sanitization opt-out available
• Rooms sanitized between stays
• Safe dining setup
• Sanitized kitchen and tableware items
• Staff trained in safety protocol
• Sterilizing equipment
• Temperature check for guests and staff

Dining, drinking, and snacking

• A la carte breakfast
• Alcohol
• Alternative meal arrangement
• Bar
• BBQ facilities
• Bottle of water
• Breakfast [buffet]
• Breakfast [continental]
• Breakfast service
• Coffee shop
• Fruits/snacks
• Grocery delivery
• Happy hour
• Kitchen
• Restaurants
• Room service [24-hour]
• Shared kitchen
• Snack bar

Services and conveniences

• Air conditioning in public area
• Beam projector
• Cash withdrawal
• Concierge
• Contactless check-in/out
• Currency exchange
• Daily housekeeping
• Doorman
• Dry cleaning
• Elevator
• Facilities for disabled guests
• Food delivery
• Gift/souvenir shop
• Grooming service
• Heating in public area
• Invoice provided
• Ironing service
• Laundry service
• Lockers
• Luggage storage
• Meeting/banquet facilities
• On-site event hosting
• Postal service
• Safety deposit boxes
• Salon
• Shared lounge/TV area
• Shops
• Smoke-free property
• Smoking area
• Terrace
• Xerox/fax in business center

For the kids

• Babysitting service
• Family room
• Kids facilities
• Kids meal

Access

• CCTV in common areas
• CCTV outside property
• Check-in/out [express]
• Check-in/out [private]
• Check-in [24-hour]
• Couple’s room
• Fire extinguisher
• Front desk [24-hour]
• Litter boxes
• Non-smoking rooms
• Party design room
• Pets allowed
• Proposal spot
• Safety/security feature
• Security [24-hour]
• Smoke alarms
• Soundproof rooms

Getting around

• Airport transfer
• Bicycle parking
• Car park [free of charge]
• Car park [on-site]
• Rental car
• Shuttle service
• Taxi service

Available in all rooms

• Air conditioning
• Alarm clock
• Bathrobes
• Bathroom phone
• Bathtub
• Blackout curtains
• Carpeting
• Cleaning products
• Closet
• Clothes rack
• Complimentary tea
• Desk
• Fitness club privileges
• Free bottled water
• Free instant coffee
• Hair dryer
• In-room safe box
• Linens
• Mini bar
• Mirror
• Non-smoking
• Private bathroom
• Refrigerator
• Satellite/cable channels
• Scale
• Shoeshine kit
• Shower
• Slippers
• Soundproofing
• Swimming pool [direct access]
• Telephone
• Toiletries
• Towels
• Wake-up service
• Wi-Fi [free]