Hanoi Silk Queen Hotel reviews

Recent 5 reviews

“The most nice thing was the staff’s kindness!”

“It made me feel hospitality, which was great!”

“It was a great stay!”

“Pleasant surprise and pleasant stay”

“and is a wonderful oasis in the heart of Hanoi’s old quarter”

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Silk Queen Hotel

Basic information

  • Address: 100 Hang Gai Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam, 10000
  • Location: Inside city center
  • Rating: 8.4 – Excellent
  • Cleanliness: 8.2, Facilities: 7.6, Location: 9.1, Room comfort and quality: 9.0, Service: 8.5, Value for money: 8.0

Amenities information

  • Airport transfer
  • Located in heart of Hanoi
  • Currency exchange
  • Free Wi-Fi in all rooms!

Silk Queen Hotel

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Location

Airports

  • Noi Bai International Airport (HAN)(21.33 km)
  • Cat Bi International Airport (HPH)(93.83 km)

Public transportation

  • Hanoi Railway Station(1.23 km)

Hospital or clinic

  • Trung tâm Y tế Quận Hoàn Kiếm(450 m)

Shopping

  • Night Market(500 m)

Convenience store

  • Circle K(270 m)

Cash withdrawal

  • ATM(180 m)

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Facilities information

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Light therapy
  • Massage
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Rooms sanitized between stays
  • Shared stationery removed

Dining, drinking, and snacking

  • Breakfast [buffet]
  • Breakfast service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Executive lounge access
  • Extra long bed
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring