Hanoi Serene Boutique Hotel & Spa reviews

Recent 5 reviews

“The staff were super helpful and catered for your every need”

“Worth the money.”

“Best Hotel in Hanoi”

“Good hotel will definitely recommend to friends”

“Friendly staff, good location and nice restaurant.”

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Serene Boutique Hotel & Spa

Basic information

  • Address: 16-18 Bat Su Street, Hoan Kiem Dist, Hanoi city, Old Quarter, Hanoi, Vietnam, 10000
  • Location: Inside city center
  • Rating: 8.4 – Excellent
  • Cleanliness: 8.8, Facilities: 8.2, Location: 9.1, Service: 9.2, Value for money: 8.9

Amenities information

  • Airport transfer
  • Located in heart of Hanoi
  • Currency exchange
  • Free Wi-Fi in all rooms!

Serene Boutique Hotel & Spa

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Location

Airports

  • Noi Bai International Airport (HAN)(20.91 km)
  • Cat Bi International Airport (HPH)(94.16 km)

Public transportation

  • Hanoi Railway Station(1.38 km)

Hospital or clinic

  • Pharmacy(190 m)

Shopping

  • Night Market(270 m)

Convenience store

  • Circle K(50 m)

Cash withdrawal

  • ATM(370 m)

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Facilities information

Take a look at these facilities:

  • Breakfast [buffet]
  • Restaurants
  • Front desk [24-hour]

Languages spoken

  • English
  • Chinese [Mandarin]
  • Vietnamese

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Golf course [on-site]
  • Hiking
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours

Dining, drinking, and snacking

  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Family room

Access

  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring