Hanoi Palago Boutique Hotel reviews

Recent 5 reviews

“Staff was very kind and helpful to make recommendations, bookings answering queries. Exceptionally thanks to staff Robert. Very helpful to my family. Hotel is clean. Air conditioning and water pressure is good. No complaints. Television has got YouTube Netflix to keep kids occupied. Near hotel there’s convenience store. We left our big luggage with the hotel when we go for our sapa trip. They packed breakfast for us as well cause our transport is early even though its just simple bf, bread hardboiled egg fruit. “

“Staff was very kind and helpful to make recommendations, bookings answering queries. Exceptionally thanks to staff Robert. Very helpful to my family. Hotel is clean. Air conditioning and water pressure is good. No complaints. Television has got YouTube Netflix to keep kids occupied. Near hotel there’s convenience store. We left our big luggage with the hotel when we go for our sapa trip. They packed breakfast for us as well cause our transport is early even though its just simple bf, bread hardboiled egg fruit. “

“Happy with the level of cleanliness in the bedroom and toilet. My room is on L5. Im surprised to see a sauna feature in the toilet where you can switch the heater on. Hot water comes instantly, there is no need to wait long. My room comes with a bathub, albeit short but still large enough to soak in. Breakfast spread was great, there’s pho noodles and eggs live station, along with buffet of rice, noodles, meat, vegetables, bread, baking desserts, fruits. The staff are kind and they kept my luggage while i was away in Sapa. “

“The hotel is in the center of Hanoi’s old city, the surrounding area is busy with culinary delights, close to tourist attractions. The cleanliness of the hotel is very good, the service is friendly, it’s just that during the 5 day stay the drinking glasses provided were never replaced every day. So far the best hotel in Hanoi.”

“The hotel is in the center of Hanoi’s old city, the surrounding area is busy with culinary delights, close to tourist attractions. The cleanliness of the hotel is very good, the service is friendly, it’s just that during the 5 day stay the drinking glasses provided were never replaced every day. So far the best hotel in Hanoi.”

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Palago Boutique Hotel

Basic information

  • Address: 10 P. Bát Đàn, Old Quarter, Hanoi, Vietnam, 11000
  • Location: Inside city center
  • Rating: 8.4 – Exceptional
  • Cleanliness: 9.5, Facilities: 8.8, Location: 9.4, Service: 9.4, Value for money: 9.2

Amenities information

  • Airport transfer
  • Located in heart of Hanoi
  • Currency exchange
  • Free Wi-Fi in all rooms!

Palago Boutique Hotel

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Location

Airports

  • Noi Bai International Airport (HAN)(21.05 km)
  • Cat Bi International Airport (HPH)(94.1 km)

Public transportation

  • Hanoi Railway Station(1.27 km)

Hospital or clinic

  • Pharmacy(330 m)

Shopping

  • Night Market(340 m)

Convenience store

  • Circle K(120 m)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Sauna
  • Spa
  • Spa/sauna

Languages spoken

  • English
  • French
  • Japanese
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Body scrub
  • Fitness center
  • Foot bath
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • Massage bed
  • Massage chair
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Internet access – LAN
  • Internet access – wireless
  • Wi-Fi [free]