Hanoi L’Heritage Diamond Hotel and Spa reviews

Recent 5 reviews

“The rooms are generous and extremely well appointed.”

“Will definitely recommend this & would love to stay again”

“By all means, we had an amazing stay here.”

“We enjoyed everything about our stay at your hotel”

“This hotel deserves 10 star”

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Hanoi L

Basic information

  • Address: 17 Nha Chung Str, Hoan Kiem Dist , Hanoi, Hoan Kiem District, Hanoi, Vietnam, 10000
  • Location: Inside city center
  • Rating: 8.4 – Exceptional
  • Cleanliness: 9.2, Facilities: 8.8, Location: 9.6, Service: 9.5, Value for money: 9.1

Amenities information

  • Airport transfer
  • Located in heart of Hanoi
  • Currency exchange
  • Free Wi-Fi in all rooms!

Hanoi L

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Location

Airports

  • Noi Bai International Airport (HAN)(21.65 km)
  • Cat Bi International Airport (HPH)(93.76 km)

Public transportation

  • Hanoi Railway Station(1.02 km)

Hospital or clinic

  • 24h(200 m)

Shopping

  • Night Market(830 m)

Convenience store

  • Circle K(440 m)

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Facilities information

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Happy hour
  • Kitchen
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Grooming service
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room

Access

  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes rack
  • Complimentary tea
  • Concierge
  • Desk
  • Dining table
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • High floor
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Reading light
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring