Recent 5 reviews
“A place where everything can be solved at once. It hasn’t been open for long, so it was clean and pleasant. The staff were also very friendly. Swimming was cold because the weather was cloudy. It was okay on sunny days. On cloudy days, we played in the water in front of the mall. The kids enjoyed it there too. It was very convenient to play because it was connected to the mall.”
“I visited with my mother. We shared a pre-event and the staff actively provided feedback! The staff did their best to provide a special hotel experience, and my mother was also impressed. Connected to Lotte Mall and close to the airport! The swimming pool, embraced by the lake, was the best I have ever experienced in any hotel in Hanoi! Once again, I would like to thank all the lounge staff and if I visit Hanoi again, I plan to stay here again!”
“Kind staff, beautiful scenery outside the window, and delicious food – there is nothing to complain about any of them.”
“A great location and a great hotel that I would like to visit again. It is possible to shop and dine at Lotte Mall, and the convenient location makes it easy to move around anywhere.”
“Except for the fact that Hoankiem is a bit far, everything else is new and pleasant, and I really like it. The staff are also very friendly. The breakfast is delicious. It would be great if the restaurant and other facilities were also available.”
Click to Check the Lowest Price!
Basic information
- Address: Alley No. 683 Lac Long Quan Street, Phu Thuong Ward, , Tay Ho District, Hanoi, Vietnam, 100000
- Rating: 8.5 – Exceptional
- Cleanliness: 9.6, Facilities: 9.3, Location: 9.1, Service: 9.4, Value for money: 9.1
Amenities information
- Free Wi-Fi in all rooms!
- Sauna
- Currency exchange
- Balcony/terrace
Click to Check the Lowest Price!
Location
Airports
- Noi Bai International Airport (HAN)(16.06 km)
- Cat Bi International Airport (HPH)(98.79 km)
Public transportation
- Hanoi Railway Station(6.31 km)
Hospital or clinic
- Viện Tim Hà Nội (cơ sở 2)(890 m)
Shopping
- Night Market(5.73 km)
Click to Check the Lowest Price!
Facilities information
Take a look at these facilities:
- Mini golf course
- Sauna
- Spa
- Swimming pool [outdoor]
- Restaurants
- Playground
- Front desk [24-hour]
Languages spoken
- English
- Korean
- Vietnamese
Accessibility
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Garden
- Golf course [on-site]
- Mini golf course
- Pool with view
- Sauna
- Spa
- Spa/sauna
- Steamroom
- Swimming pool [outdoor]
- Tours
Cleanliness and safety
- Anti-viral cleaning products
- Cashless payment service
- First aid kit
- Free face masks
- Hand sanitizer
- Hot water linen and laundry washing
- Individually-wrapped food options
- Sanitized kitchen and tableware items
- Staff trained in safety protocol
Dining, drinking, and snacking
- Bar
- Bottle of water
- Breakfast [buffet]
- Breakfast service
- Happy hour
- Poolside bar
- Restaurants
- Room service
- Snack bar
- Vending machine
Services and conveniences
- Air conditioning in public area
- Cash withdrawal
- Concierge
- Convenience store
- Currency exchange
- Daily housekeeping
- Doorman
- Elevator
- Facilities for disabled guests
- Food delivery
- Invoice provided
- Ironing service
- Laundry service
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Safety deposit boxes
- Shops
- Smoke-free property
- Smoking area
- Terrace
- Xerox/fax in business center
For the kids
- Family room
- Kids club
- Kids facilities
- Kids meal
- Playground
- Swimming pool [kids]
Access
- CCTV in common areas
- Check-in/out [private]
- Check-in [24-hour]
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- Pets allowed
- Safety/security feature
- Security [24-hour]
- Smoke alarms
Getting around
- Car park [free of charge]
- Car park [on-site]
- Car power charging station
- Shuttle service
- Taxi service
Available in all rooms
- Accessible by elevator
- Air conditioning
- Alarm clock
- Balcony/terrace
- Bathrobes
- Closet
- Clothes rack
- Desk
- Electric kettle
- Fire extinguisher
- Free bottled water
- Hair dryer
- In-room safe box
- Internet access – wireless
- Ironing facilities
- Mini bar
- Non-smoking
- Private bathroom
- Safety/security feature
- Satellite/cable channels
- Shower
- Slippers
- Smoke detector
- Socket near the bed
- Telephone
- Toiletries
- Towels
- Trash cans
- Wake-up service
- Wi-Fi [free]
- Wine glasses