Recent 5 reviews
“The breakfast quality is very good”
“Very good location near to the lake and coffee street.”
“Hanoi Emerald Waters was so very much better!”
“Great stay”
“Great hotel, friendly and helpful staff, and great location”
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Basic information
- Address: 47 Lo Su, Hoan Kiem District, Hanoi, Vietnam, 10000
- Location: Inside city center
- Rating: 8.4 – Exceptional
- Cleanliness: 9.3, Facilities: 8.8, Location: 9.5, Room comfort and quality: 8.0, Service: 9.7, Value for money: 9.3
Amenities information
- Airport transfer
- Located in heart of Hanoi
- Currency exchange
- Free Wi-Fi in all rooms!
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Location
Airports
- Noi Bai International Airport (HAN)(21.49 km)
- Cat Bi International Airport (HPH)(93.31 km)
Public transportation
- Hanoi Railway Station(1.64 km)
Hospital or clinic
- Nha Thuoc Pharmacy(410 m)
Shopping
- Night Market(760 m)
Convenience store
- Circle K(260 m)
Cash withdrawal
- ATM(560 m)
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Facilities information
Take a look at these facilities:
- Breakfast [buffet]
- Restaurants
Languages spoken
- English
- Vietnamese
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
Things to do, ways to relax
- Massage
- Spa
- Spa/sauna
- Ticket services
- Tours
Cleanliness and safety
- Anti-viral cleaning products
- Body thermometer
- Cashless payment service
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Face coverings on staff
- First aid kit
- Free face masks
- Guest rooms seal after sanitization
- Hand sanitizer
- Hotel room service app
- Hot water linen and laundry washing
- Individually-wrapped food options
- Physical distancing of at least 1 meter
- Professional-grade sanitizing services
- Room sanitization opt-out available
- Rooms sanitized between stays
- Safe dining setup
- Sanitized kitchen and tableware items
- Staff trained in safety protocol
- Temperature check for guests and staff
Dining, drinking, and snacking
- Alternative meal arrangement
- Bar
- Breakfast [buffet]
- Breakfast [continental]
- Coffee shop
- Happy hour
- Kitchen
- Restaurants
- Room service [24-hour]
- Shared kitchen
- Snack bar
Services and conveniences
- Air conditioning in public area
- Concierge
- Currency exchange
- Daily housekeeping
- Doorman
- Dry cleaning
- Elevator
- Facilities for disabled guests
- Fireplace
- Food delivery
- Grooming service
- Heating in public area
- Ironing service
- Laundry service
- Library
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Safety deposit boxes
- Salon
- Smoke-free property
- Smoking area
- Xerox/fax in business center
For the kids
- Family room
- Kids meal
Access
- CCTV in common areas
- CCTV outside property
- Check-in/out [express]
- Check-in/out [private]
- Check-in [24-hour]
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- Pets allowed
- Security [24-hour]
- Smoke alarms
- Soundproof rooms
Getting around
- Airport transfer
- Bicycle parking
- Car park [charges apply]
- Taxi service
Sports equipment rental
- Bicycle rental
Available in all rooms
- Accessible by elevator
- Adapter
- Air conditioning
- Alarm clock
- Baby amenities (upon request)
- Baby cot (upon request)
- Blackout curtains
- Closet
- Clothes dryer
- Clothes rack
- Coffee/tea maker
- Complimentary tea
- Daily housekeeping
- Desk
- Dressing room
- Electric kettle
- Exterior corridor
- Fire extinguisher
- Fireplace
- Free bottled water
- Free instant coffee
- Free welcome drink
- Fruits/snacks
- Hair dryer
- Hand sanitizer
- Heating
- High chair
- In-room safe box
- Internet access – LAN
- Internet access – wireless
- Ironing facilities
- LAN Internet in room [free]
- Linens
- Locker
- Mini bar
- Mirror
- Non-smoking
- Private bathroom
- Safety/security feature
- Satellite/cable channels
- Seating area
- Shower
- Slippers
- Smoke detector
- Socket near the bed
- Sofa
- Soundproofing
- Telephone
- Toiletries
- Towels
- Trash cans
- Umbrella
- Wake-up service
- Walk-in shower
- Wi-Fi [free]
- Wooden/parqueted flooring