Hanoi Elegant Suites Westlake reviews

Recent 5 reviews

“If I come back to Hanoi, I would definitely come back here.”

“Definitely recommend this hotel!”

“The staffs are friendly and the breakfast is tasty”

“Worth every penny”

“The staff was courtious, rooms were clean and food was great”

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Elegant Suites Westlake

Basic information

  • Address: 10B Dang Thai Mai, Tay Ho District, Hanoi, Vietnam, 70000
  • Rating: 8.5 – Exceptional
  • Cleanliness: 9.2, Facilities: 8.8, Location: 8.2, Room comfort and quality: 9.2, Service: 9.1, Value for money: 8.9

Amenities information

  • Airport transfer
  • Free Wi-Fi in all rooms!
  • Currency exchange
  • Hot tub

Elegant Suites Westlake

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Location

Airports

  • Noi Bai International Airport (HAN)(17.54 km)
  • Cat Bi International Airport (HPH)(97.25 km)

Public transportation

  • Hanoi Railway Station(4.55 km)

Hospital or clinic

  •  International SOS Medical and Dental Clinic – 24 hrs(360 m)

Shopping

  • Night Market(3.91 km)

Convenience store

  • Vinmart(2.84 km)

Cash withdrawal

  • ATM(1.09 km)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Garden
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Kitchen
  • Restaurants
  • Kids club
  • Playground
  • Front desk [24-hour]

Languages spoken

  • English
  • French
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Professional-grade sanitizing services
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenware
  • Linens
  • Microwave
  • Mini bar
  • Mosquito net
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shared bathroom
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
  • Wooden/parqueted flooring