Grand Plaza Hanoi Hotel reviews

Recent 5 reviews

“I enjoy staying there on every trip to Hanoi”

“Staff was very professional and helpful”

“Great food and breakfast”

“Best hotel”

“Recommended”

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Grand Plaza Hanoi Hotel

Basic information

  • Address: 117 Tran Duy Hung, Cau Giay District, Cầu Giấy, Hanoi, Vietnam
  • Rating: 8.5 – Excellent
  • Cleanliness: 8.4, Facilities: 8.3, Location: 8.5, Room comfort and quality: 8.0, Service: 8.5, Value for money: 8.3

Amenities information

  • Free Wi-Fi in all rooms!
  • Hot tub
  • Currency exchange
  • Sauna

Grand Plaza Hanoi Hotel

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Location

Airports

  • Noi Bai International Airport (HAN)(23.48 km)
  • Cat Bi International Airport (HPH)(98.59 km)

Public transportation

  • Hanoi Railway Station(4.95 km)

Hospital or clinic

  • Siêu thị thực phẩm chức năng GPCare(460 m)

Shopping

  • Night Market(6.35 km)

Convenience store

  • Vinmart(790 m)

Cash withdrawal

  • ATM(1.51 km)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Spa
  • Swimming pool [indoor]
  • Restaurants
  • Front desk [24-hour]

Languages spoken

  • English
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric blanket
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Private pool
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Window