Phoenix (AZ) DoubleTree by Hilton Phoenix North reviews

Recent 5 reviews

“Small, theres nothing else to do and pool is underconstruction which is not said while I was booking “

“I am embarrassed for you, Doubletree. Staff, with some exceptions, gets a big loud F. I’d like to meet the MacGoo who made the mistake of hiring some of these folks. Good grief!”

“Cannot believe this property is rated 3 star. Rooms more like any 2 star. Room was musty, old. Staff polite not helpful. Cookies not even offered. Definitely not the DoubleTree I’ve experienced in the past at other locations.”

“This hotel was a great hotel for the area. However, I was very unhappy that I was unable to cancel my second night when a family emergency made me have to check out and return home a day early. The night that I paid for but could not use made the trip a bit more expensive than necessary.”

“Pros- staffs are on point!
Cons- condition is between 2-3 but far from 4 stars hotel.”

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DoubleTree by Hilton Phoenix North

Basic information

  • Address: 10220 North Metro Parkway East, Metro Center, Phoenix (AZ), United States, 85051
  • Rating: 8.9 – Very good
  • Cleanliness: 7.3, Facilities: 7.3, Location: 7.5, Service: 8.4, Value for money: 6.9

Amenities information

  • Free airport transfer
  • Free Wi-Fi in all rooms!
  • Blackout curtains
  • Garden

DoubleTree by Hilton Phoenix North

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Location

Airports

  • Phoenix Sky Harbor International Airport (PHX)(18.89 km)
  • Scottsdale Airport (SCF)(19.44 km)

Public transportation

  • Northern Ave / 19th Ave(3.5 km)
  • Glendale Ave / 19th Ave(4.98 km)

Hospital or clinic

  • FastMed(420 m)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Swimming pool [outdoor]
  • Bar
  • Restaurants

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Outdoor recreational features
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]