Recent 4 reviews
“They bar staff at Illume were fantastic though”
“Great location and complimentary shuttle to theme parks”
“Loved the friendly accommodating staff”
“Perfect stay for a weekend with my husband”
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Basic information
- Address: 14900 Chelonia Parkway, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32821
- Rating: 8.4 – Exceptional
- Cleanliness: 9.8, Facilities: 9.8, Location: 9.8, Service: 9.8, Value for money: 8.8
Amenities information
- Airport transfer
- Hot tub
- Sauna
- Steamroom
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Location
Airports
- Kissimmee Gateway Airport (ISM)(11.61 km)
- Orlando International Airport (MCO)(22.89 km)
Public transportation
- Poinciana(12.05 km)
- Pearl’s Train Depot (Exit Only)(12.26 km)
Hospital or clinic
- Celebration Colorectal – Florida Hospital(3.81 km)
Shopping
- Disney Springs(1.44 km)
Convenience store
- 7 Eleven(2.71 km)
Cash withdrawal
- ATM(510 m)
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Facilities information
Languages spoken
- English
- French
- Portuguese
- Spanish
Family
- Children’s books and toys
Accessibility
- Accessible entrance to all on-site swimming pool
- Accessible registration desk
- Accessible rooms have doors 32-inch wide opening
- Accessible route to the registration desk
- Elevator
- Entirely Route to accessible guest rooms
- Entrance to on-site business center
- Entrance to on-site fitness center
- Entrance to on-site spa
- Hearing accessible rooms some rooms
- Main entrance
- Mobility accessibility in some rooms
- Roll-in shower in some rooms
- Self-operating lift to all hotel swimming pools
- Transfer showers in some guest rooms
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
Things to do, ways to relax
- Body scrub
- Body wrap
- Fitness center
- Garden
- Hot tub
- Massage
- Mini golf course
- Sauna
- Spa
- Spa/sauna
- Steamroom
- Swimming pool [outdoor]
- Ticket services
- Tours
Cleanliness and safety
- Anti-viral cleaning products
- Cashless payment service
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Face coverings on staff
- First aid kit
- Hand sanitizer
- Hotel room service app
- Hot water linen and laundry washing
- Hygiene certification
- Physical distancing of at least 1 meter
- Protective screens in common areas
- Room sanitization opt-out available
- Rooms sanitized between stays
- Safe dining setup
- Sanitized kitchen and tableware items
- Shared stationery removed
- Staff trained in safety protocol
- Temperature check for guests and staff
Dining, drinking, and snacking
- Bar
- Breakfast [buffet]
- Coffee shop
- Restaurants
- Room service
Swimming & soaking
- Hot spring bath
Services and conveniences
- Air conditioning in public area
- Concierge
- Contactless check-in/out
- Daily housekeeping
- Dry cleaning
- Facilities for disabled guests
- Food delivery
- Laundry service
- Luggage storage
- Meeting/banquet facilities
- Safety deposit boxes
- Salon
- Smoke-free property
- Smoking area
For the kids
- Family room
- Kids club
- Kids meal
- Playground
- Swimming pool [kids]
Access
- Check-in/out [express]
- Dog-friendly
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- Pet-friendly [charges apply]
- Pets allowed
- Safety/security feature
- Security [24-hour]
- Service animals are welcome
- Smoke alarms
Getting around
- Airport transfer
- Car park [charges apply]
- Car power charging station
- Valet parking
Available in all rooms
- Air conditioning
- Balcony/terrace
- Blackout curtains
- Coffee/tea maker
- Daily housekeeping
- Desk
- Free bottled water
- Hair dryer
- In-room safe box
- Ironing facilities
- On-demand movies
- Private bathroom
- Satellite/cable channels
- Sofa
- Telephone
- Wi-Fi [free]