Orlando (FL) Encantada – The Official CLC World Resort reviews

“The front door was wide open when we got there so so I had to make sure the home was secure before I let my family get out of the car.
It was big. Plenty of space. Kitchen was a bit dated like a 1990’s kitchen.
The bathrooms weren’t very clean.”

“We visited this location for the first time for Thanksgiving and I really wish I could give this place a 5 star rating howeverrrrr the refrigerator being broken and the AC going in and out, no access to toilet paper etc put a damp on the rating score . Being that we were here for thanksgiving was the main reason I dropped my rating normally we would t even use the refrigerator or the stove while on vacation. Toilet paper let’s just say ask for more on arrival or go to the front and get some or bring your own we had 1 roll with a registered 7 guests for 4 days. For the refrigerator well it was broke when we got there it chilled for 3 hours and remained broke during our stay food went bad and it was stink from the smell. I tried to explain to maintenance but he said he couldn’t speak English same for the next maintenance and the next that I tried talking too so I finally gave up. The private pool area can use some cleaning it was a little colored and not blue water lol. Overall the place and space is amazing beds a little hard but whatever and I was in 8554 so maybe other townhomes are different idk but never the less we enjoyed our stay! “

“We really enjoyed our stay. The room was clean and had enough room. The bedding was comfortable and clean. We had a hot tub on the back patio. Pool, fishing pier, bar, restaurant, gaming room and Gym was amazing. “

“The place itself was clean but the washrooms were a different story when you think it should be clean it was not the toilet boil had mold growing and same with the shower skirts and as a parent who has 2 out of 3 kids with severe allergies to mold my wife and i went out and bought supplies to clean it ourself and also make sure you have the right amount of amentities as in towels or other stuff because if they do not get the correct amount back you can be subject to charges also the hot tub worked off and on, also i had reported that our master bedroom door jam was split apart they did fix the problem right away but only to return home late that night and found our front door unlocked that was very upsetting. If it was not for my trip being fully booked and having younger kids i would of asked for a refund and went somewhere else leaving the front door unlocked is not acceptable at all and there was no attempt of even a proper apology or even the person that did it to come speak to us thankfully nothing was missing. “

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