New York (NY) DoubleTree by Hilton Hotel New York City – Chelsea reviews

Recent 5 reviews

“One of the staff of the reception is really arrogant and sent no response for the complaint email to their Assistant General Manager Mark Dacres that we have sent out as no housekeeping was done. “

“This guest did not leave comments about this hotel.”

“Definitely worth the price. Good location, friendly staff, and clean rooms. “

“”””

“Close to metro and bus. Not much help with parking. Not much options for breakfast.
Staff is friendly. Hotel is in good shape and hey… you get a cookie whenever you want one.”

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DoubleTree by Hilton Hotel New York City - Chelsea

Basic information

  • Address: 128 West 29th Street, Chelsea, New York (NY), United States, 10001
  • Location: Inside city center
  • Rating: 8.4 – Very good
  • Cleanliness: 7.7, Facilities: 6.7, Location: 8.5, Room comfort and quality: 7.4, Service: 7.7, Value for money: 7.1

Amenities information

  • 140 meters to public transportation
  • Airport transfer
  • Located in heart of New York (NY)
  • Free Wi-Fi in all rooms!

DoubleTree by Hilton Hotel New York City - Chelsea

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Location

Airports

  • LaGuardia Airport (LGA)(10.43 km)
  • Teterboro Airport (TEB)(13.52 km)

Public transportation

  • 28th Street-Seventh Avenue Subway Station(140 m)
  • 28th Street Subway Station(180 m)

Hospital or clinic

  • MD BERRY(590 m)

Shopping

  • Macy’s Herald Square(420 m)

Convenience store

  • Duane Reade(340 m)

Cash withdrawal

  • ATM(20 m)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Bar
  • Restaurants
  • Front desk [24-hour]

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Nightclub
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Desk
  • Free bottled water
  • Non-smoking
  • TV [flat screen]