New York (NY) Ace Hotel reviews

Recent 5 reviews

“Great stay the staff were wonderful and super accommodating”

“Great location in Manhattan with competitive daily rates”

“Our room was clean, quiet and comfortable”

“Fantastic stay”

“Staff was very friendly and helpful”

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Ace Hotel

Basic information

  • Address: 20 West 29th Street, Gramercy, New York (NY), United States, 10001
  • Location: Inside city center
  • Rating: 8.4 – Excellent
  • Cleanliness: 8.6, Facilities: 8.1, Location: 9.1, Room comfort and quality: 8.6, Service: 8.6, Value for money: 7.8

Amenities information

  • 400 meters to public transportation
  • Airport transfer
  • Located in heart of New York (NY)
  • Free Wi-Fi in all rooms!

Ace Hotel

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Location

Airports

  • LaGuardia Airport (LGA)(10.21 km)
  • Teterboro Airport (TEB)(13.81 km)

Public transportation

  • 34th Street- Herald Square Subway Station(410 m)
  • 28th Street-Lexington Avenue Subway Station(410 m)

Hospital or clinic

  • MD BERRY(380 m)

Shopping

  • Macy’s Herald Square(470 m)

Convenience store

  • 7 Eleven(200 m)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Restaurants

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Nightclub
  • On-site entertainment
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]

Available in all rooms

  • Air conditioning
  • Bathtub
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]