Recent 5 reviews
“We would highly recommend this hotel”
“Excellent customer service, especially since we checked in quite late. We had a very nice room on upper floor. The restaurant is excellent, as are the servers and the executive chef. We would highly recommend this hotel. “
“The outside of the hotel is beautiful but the room itself is way too small and basic for the amount u have to pay.”
“PROS:
-Check-in and check-out were smooth. FO was friendly and helpful
-Room was big enough, and temperature is just right
CONS:
-They are letting the guests use the service elevator so it was slower and not really for guests
-Toilet bowl was very dirty 🙁 🙁 🙁
-No hotel slippers
-No cotton buds
“
“This guest did not leave comments about this hotel.”
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Basic information
- Address: 191 North Los Robles, Pasadena, Los Angeles (CA), United States, 91101
- Rating: 8.0 – Excellent
- Cleanliness: 8.9, Facilities: 8.1, Location: 8.8, Room comfort and quality: 8.8, Service: 8.4, Value for money: 8.2
Amenities information
- Hot tub
- Balcony/terrace
- Massage
- Garden
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Location
Airports
- El Monte Airport (EMT)(12.32 km)
- Bob Hope Airport (BUR)(20.25 km)
Public transportation
- Highland Park Tram Station(6.33 km)
- Southwest Museum Metro Station(8.25 km)
Hospital or clinic
- Healthcare Partners Del Mar Office(1.31 km)
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Facilities information
Take a look at these facilities:
- Fitness center
- Swimming pool [outdoor]
- Bar
- Restaurants
Languages spoken
- English
- Spanish
Accessibility
- Access all room by interior corridor
- Accessibility for some meeting spaces
- Accessible entrance to some on-site swimming pool
- Accessible registration desk
- Accessible rooms have doors 32-inch wide opening
- Accessible route to the registration desk
- Accessible vanities in some rooms
- Adjustable height hand-held shower wand some rooms
- Alarm clock telephone ringers in all rooms
- Audible alarms in all guest rooms and suites
- Audible alarms in all public hallways
- Bathtub grab bars in some rooms
- Bathtub seat in some rooms
- Close-caption TV
- Deadbolts on all guest room and suites doors
- Electronic room key
- Elevator
- Entirely Route to accessible guest rooms
- Entrance to on-site business center
- Entrance to on-site fitness center
- Flashing door knockers in some rooms
- Hearing accessible rooms some rooms
- Lever handles on some guest room doors
- Lowered electrical outlets in some rooms
- Main entrance
- Mobility accessibility in some rooms
- Non-slip grab bars in some bathrooms
- On-site accessible restaurants / lounges
- On-site accessible self parking
- Roll-in shower in some rooms
- Room windows that open
- Safety chains and/or latches on all guest doors
- Self-closing doors on all guest rooms and suites
- Self-operating lift to all hotel swimming pools
- Toilet seat at wheelchair height — some rooms
- Transfer showers in some guest rooms
- TTY/TTD compatibilty in some rooms
- View ports in all guest room and suites doors
- Visual alarms in all guest rooms and suites
- Visual alarms in all public hallways
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Garden
- Hot tub
- Massage
- Swimming pool [outdoor]
- Ticket services
- Tours
Cleanliness and safety
- Anti-viral cleaning products
- Breakfast takeaway service
- Cashless payment service
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Doctor/nurse on call
- Face coverings on staff
- First aid kit
- Free face masks
- Hand sanitizer
- Hot water linen and laundry washing
- Hygiene certification
- Individually-wrapped food options
- Physical distancing of at least 1 meter
- Professional-grade sanitizing services
- Protective screens in common areas
- Room sanitization opt-out available
- Rooms sanitized between stays
- Safe dining setup
- Sanitized kitchen and tableware items
- Shared stationery removed
- Staff trained in safety protocol
- Temperature check for guests and staff
Dining, drinking, and snacking
- Bar
- Breakfast [buffet]
- Breakfast [continental]
- Coffee shop
- Poolside bar
- Restaurants
- Room service [24-hour]
- Vending machine
Services and conveniences
- Air conditioning in public area
- Cash withdrawal
- Concierge
- Contactless check-in/out
- Convenience store
- Daily housekeeping
- Doorman
- Dry cleaning
- Facilities for disabled guests
- Fireplace
- Food delivery
- Gift/souvenir shop
- Heating in public area
- Ironing service
- Laundry service
- Luggage storage
- Meeting/banquet facilities
- Postal service
- Safety deposit boxes
- Shared lounge/TV area
- Shops
- Smoke-free property
- Smoking area
- Terrace
- Xerox/fax in business center
For the kids
- Babysitting service
- Family room
Access
- Check-in/out [express]
- Front desk [24-hour]
- Non-smoking rooms
- Pet-friendly [charges apply]
- Pets allowed
- Safety/security feature
- Security [24-hour]
- Service animals are welcome
Getting around
- Car park [charges apply]
- Car park [on-site]
- Car power charging station
- Rental car
- Shuttle service
- Valet parking
Available in all rooms
- Air conditioning
- Alarm clock
- Balcony/terrace
- Bathrobes
- Coffee/tea maker
- Daily housekeeping
- Desk
- Free bottled water
- Hair dryer
- In-room safe box
- iPod docking station
- Ironing facilities
- Microwave
- On-demand movies
- Private bathroom
- Refrigerator
- Satellite/cable channels
- Shower
- Telephone
- Toiletries
- Wi-Fi [charges apply]