Los Angeles (CA) Sheraton Universal Hotel reviews

Recent 5 reviews

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Basic information

• Address: 333 Universal Hollywood Drive, Universal City, Los Angeles (CA), United States, 91608
• Location: 2.86 kilometers from city center
• Rating: 8.0 – Excellent
• Cleanliness: 8.4, Facilities: 8.0, Location: 9.2, Room comfort and quality: 6.9, Service: 8.3, Value for money: 7.6

Amenities information

• 530 meters to public transportation
• Free Wi-Fi in all rooms!
• Currency exchange
• Hot tub

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Location

Airports

• Bob Hope Airport (BUR)(6.54 km)
• Van Nuys Airport (VNY)(14.39 km)

Public transportation

• Universal City Metro Station(490 m)
• North Hollywood Subway Station(3.88 km)

Hospital or clinic

• Full o Life(4.31 km)

Shopping

• The Grove Los Angeles(7.31 km)

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Facilities information

Take a look at these facilities:

• Swimming pool [outdoor]
• Front desk [24-hour]

Languages spoken

• English
• Arabic
• Chinese [Mandarin]
• French
• Korean
• Russian
• Spanish

Accessibility

• Access all room by interior corridor
• Accessibility for all meeting spaces
• Accessible entrance to all on-site swimming pool
• Accessible registration desk
• Accessible rooms have doors 32-inch wide opening
• Accessible route to the registration desk
• Accessible vanities in some rooms
• Adjustable height hand-held shower wand all rooms
• Audible alarms in all guest rooms and suites
• Audible alarms in all public hallways
• Bathtub grab bars in some rooms
• Bathtub seat in some rooms
• Close-caption TV
• Deadbolts on all guest room and suites doors
• Electronic room key
• Elevator
• Entirely Route to accessible guest rooms
• Entrance to on-site business center
• Entrance to on-site fitness center
• Hearing accessible rooms some rooms
• Lever handles on all guest room doors
• Lowered deadbolts on some guest room doors
• Lowered electrical outlets in some rooms
• Lowered night guards on some guest room doors
• Lowered view ports in some guest room doors
• Main entrance
• Mobility accessibility in some rooms
• Non-slip grab bars in some bathrooms
• On-site accessible restaurants / lounges
• On-site accessible self parking
• Parking spaces for cars self-parking facility
• Roll-in shower in some rooms
• Safety chains and/or latches on all guest doors
• Self-closing doors on all guest rooms and suites
• Self-operating lift to all hotel swimming pools
• Toilet seat at wheelchair height — some rooms
• TTY/TTD compatibilty in all rooms
• Valet parking outfitted for wheelchair
• Van parking self-parking facility
• View ports in all guest room and suites doors
• Visual alarms in all guest rooms and suites
• Visual alarms in all public hallways
• Wheelchair accessible

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Fitness center
• Hot tub
• Spa
• Spa/sauna
• Swimming pool [outdoor]
• Ticket services
• Tours

Cleanliness and safety

• Anti-viral cleaning products
• Breakfast in room
• Cashless payment service
• Daily disinfection in all rooms
• Daily disinfection in common areas
• Face coverings on staff
• First aid kit
• Free face masks
• Hand sanitizer
• Hot water linen and laundry washing
• Hygiene certification
• Physical distancing of at least 1 meter
• Protective screens in common areas
• Room sanitization opt-out available
• Rooms sanitized between stays
• Safe dining setup
• Sanitized kitchen and tableware items
• Shared stationery removed
• Staff trained in safety protocol

Dining, drinking, and snacking

• Bar
• Breakfast [buffet]
• Breakfast [continental]
• Coffee shop
• Kitchen
• Poolside bar
• Restaurants
• Room service
• Shared kitchen
• Snack bar
• Vending machine

Services and conveniences

• Air conditioning in public area
• Cash withdrawal
• Concierge
• Convenience store
• Currency exchange
• Daily housekeeping
• Doorman
• Dry cleaning
• Facilities for disabled guests
• Food delivery
• Heating in public area
• Laundry service
• Luggage storage
• Meeting/banquet facilities
• Safety deposit boxes
• Shared lounge/TV area
• Shops
• Smoke-free property
• Smoking area
• Terrace
• Xerox/fax in business center

For the kids

• Family room
• Kids meal

Access

• CCTV in common areas
• CCTV outside property
• Check-in/out [express]
• Fire extinguisher
• Front desk [24-hour]
• Non-smoking rooms
• Pet-friendly [charges apply]
• Pets allowed
• Safety/security feature
• Security [24-hour]
• Service animals are welcome
• Smoke alarms

Getting around

• Car park [charges apply]
• Car park [on-site]
• Car power charging station
• Rental car
• Valet parking

Available in all rooms

• Air conditioning
• Desk
• Free bottled water
• Telephone