Las Vegas (NV) Hampton Inn and Suites Las Vegas West Summerlin reviews

Recent 5 reviews

“We thoroughly enjoyed our stay”

“We thoroughly enjoyed our stay. Very nice breakfast and room. We’d stay here again. “

“Combative female Front Desk clerk who was so incredibly rude. I had just gotten in from a meeting and wanted to see if my room was available earlier (I’d requested an earlier check in). It was not, and she responded “you have to wait until 3pm, your room isn’t ready.” Not a problem AT ALL. What I do have a problem with is the unpleasant delivery. I came back shortly after and sat in the lobby to wait for my check in. The male front desk clerk, “John” politely asked if he could help and I told him that I was told I had to wait until 3pm. He giggled, asked my name and checked the registry to immediately say my room was ready. Big difference in his approach which I was grateful for. HAMPTON INN needs to work on the front desk demeanor. I had no other issues with the hotel, it was clean and nice, but this is cause for not patronizing this establishment. It’s also happened at their North LV location on Craig Road. This is only the second time I’ve stayed at their hotels and both times I’ve encountered rude behavior. PLEASE do something about how this staff handles the front desk for it’s a REFLECTION of you and sets the tone for the rest of the visit. Second time being disappointed. :(“

“The voucher had not been sent to hotel. The hotel had to phone and it took 30 minutes to check in. Luckily I had the voucher receipt to back me up.”

“This guest did not leave comments about this hotel.”

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Hampton Inn and Suites Las Vegas West Summerlin

Basic information

  • Address: 4280 South Grand Canyon Drive, Summerlin, Las Vegas (NV), United States
  • Rating: 8.2 – Excellent
  • Cleanliness: 8.9, Facilities: 7.8, Location: 8.7, Room comfort and quality: 10.0, Service: 8.7, Value for money: 8.7

Amenities information

  • Airport transfer
  • Free Wi-Fi in all rooms!
  • Breakfast [free]
  • Bar

Hampton Inn and Suites Las Vegas West Summerlin

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Location

Airports

  • Harry Reid International Airport (LAS)(13.76 km)
  • North Las Vegas Airport (VGT)(14.22 km)

Public transportation

  • Mandalay Bay(11.71 km)
  • Monorail – Flamingo/ Caesar’s Palace Station(12.07 km)

Hospital or clinic

  • Denovo Clinic(3.73 km)

Cash withdrawal

  • ATM(120 m)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Swimming pool [outdoor]
  • Restaurants

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Family room

Access

  • Cat-friendly
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Microwave
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Sofa
  • TV