Honolulu (HI) Romer Waikiki at the Ambassador reviews

Recent 5 reviews

“Great location, but WOW was the AC loud”

“This hotel was great for the price we paid. Staff was nice and rooms were beautiful and clean. We did have an issue with not having hot water in our shower and also our electrical outlets stopped working after a day so we complained about it. They mentioned they will send someone up to look into the issues in about 15 minutes. We waited about half hour and nothing so we decided to just go out for breakfast while someone came to fix the issues. Came back two hours after and everything was the same. Nobody went up. So we called back bothered as this now has delayed our planned day. But they were nice enough to upgrade us to a higher floor room with a partial ocean view so that we don’t keep the waiting for someone to fix the issues in the room. Other than this, the rest of our stay was pleasant. Location was not bad and quieter than main Waikiki area which was close by.”

“This guest did not leave comments about this hotel.”

“All in all it was a nice hotel but I will say they stick you with a hefty $50 daily resort fee so keep that in mind. Also the staff really try to push a $51 per day valet parking service and trick you into thinking you can’t find any street parking or cheaper options but that’s very far from the reality so be mindful of that. Another con is they don’t clean your room until you request it. Initially they told me it’ll be cleaned every other day but that never happened. I had to request on my 4th night because I really needed a new set of towels.

The hotel itself is nice and in a good location so I don’t think any of these issues are enough to deter you from staying. Just thought to be transparent.”

“They house cleaning never came to my room for 5 night stay so rubbish piled up. Aside from that great location and facilities and clean sheets”

Click to Check the Lowest Price!

Romer Waikiki at the Ambassador

Basic information

  • Address: 2040 Kuhio Ave, Waikiki, Honolulu (HI), United States, 96815
  • Location: Inside city center
  • Cleanliness: 8.1, Facilities: 7.4, Location: 7.8, Service: 8.4, Value for money: 7.6

Amenities information

  • 710 meters to the beach
  • Blackout curtains
  • Balcony/terrace
  • Poolside bar

Romer Waikiki at the Ambassador

Click to Check the Lowest Price!

Facilities information

Take a look at these facilities:

  • Swimming pool [outdoor]
  • Front desk [24-hour]

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Coffee shop
  • Poolside bar
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Family room

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]