Recent 2 reviews
“Rude and patronising staff “
“good location. But we changed our room in the evening , as it’s too noise from downstairs bar”
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Basic information
- Address: Calle Candelaria 31, Santa Cruz De Tenerife, Tenerife, Spain, 38003
- Location: Inside city center
- Cleanliness: 9.2, Facilities: 8.5, Location: 8.8, Service: 8.8, Value for money: 8.2
Amenities information
- Free Wi-Fi in all rooms!
- Air conditioning
- Bar
- Poolside bar
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Location
Airports
- Tenerife-North Airport (TFN)(9.86 km)
- Tenerife-South Airport (TFS)(56.49 km)
Hospital or clinic
- Castillo(180 m)
Cash withdrawal
- ATM(80 m)
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Facilities information
Languages spoken
- English
- French
- German
- Italian
- Portuguese
- Spanish
Accessibility
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Golf course [on-site]
- Solarium
- Swimming pool [outdoor]
Cleanliness and safety
- Anti-viral cleaning products
- Breakfast takeaway service
- Cashless payment service
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Doctor/nurse on call
- Face coverings on staff
- First aid kit
- Free face masks
- Guest rooms seal after sanitization
- Hand sanitizer
- Hot water linen and laundry washing
- Hygiene certification
- Individually-wrapped food options
- Physical distancing of at least 1 meter
- Professional-grade sanitizing services
- Protective screens in common areas
- Room sanitization opt-out available
- Rooms sanitized between stays
- Safe dining setup
- Sanitized kitchen and tableware items
- Shared stationery removed
- Staff trained in safety protocol
- Sterilizing equipment
Dining, drinking, and snacking
- Alternative meal arrangement
- Bar
- Breakfast [buffet]
- Breakfast service
- Coffee shop
- Kitchen
- Poolside bar
- Restaurants
- Room service
- Snack bar
Services and conveniences
- Air conditioning in public area
- Concierge
- Contactless check-in/out
- Convenience store
- Daily housekeeping
- Dry cleaning
- Elevator
- Facilities for disabled guests
- Food delivery
- Gift/souvenir shop
- Grooming service
- Heating in public area
- Invoice provided
- Ironing service
- Laundromat
- Laundry service
- Luggage storage
- Meeting/banquet facilities
- Postal service
- Safety deposit boxes
- Shops
- Smoke-free property
- Smoking area
- Terrace
- Xerox/fax in business center
For the kids
- Family room
Access
- CCTV in common areas
- CCTV outside property
- Check-in/out [express]
- Check-in [24-hour]
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- Pets allowed
- Safety/security feature
- Security [24-hour]
- Smoke alarms
- Soundproof rooms
Getting around
- Car park [charges apply]
- Car park [nearby]
- Car park [on-site]
- Car power charging station
- Taxi service