Madeira Island Melia Madeira Mare Hotel reviews

Recent 5 reviews

“I would highly recommend!”

“We stayed at this hotel for two days to visit family in the area. From the moment we checked in, the front desk staff was staring us down. We were a party of 4 but I had my niece (who was staying elsewhere) with us while I checked in. I hand over our 4 passports to the front desk agent while the children were sitting in a corner. The agent went out of her way to go around the corner and count how many guests I was with and question the number of people. I explained it was just my niece, but she continued to eye us down, and look at each other. Every time we passed the front desk, we were stared down. Even in the pool area we felt harassed. In addition, the guests that stay often in this property are very arrogant and unfriendly if your from a different country. The atmosphere was very unfriendly and unwelcoming. We had previously stayed at the Pestana Carlton Resort which was wonderful but wanted to extend our stay. They were sold out so we booked Melia. In just the two days we stayed at Melia, we were continuously stared down, harassed by staff and a few guests, and made to feel like we didn’t belong in the island. It seems this hotel has reoccurring guests that are racist. If you come from a different country, I would be very careful staying here as it can ruin your vacation.”

“We loved our stay at Melia Madeira Mare! The staff was friendly, the room spacious and clean, and the facilities were great!”

“Very friendly staff, good food, gym, both kind of pools, spa, not far away to center of Funchal, a lot of restaurants close to hotel plus few inside hotel.”

“Excellent value! Quality breakfast and friendly staff”

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Melia Madeira Mare Hotel

Basic information

  • Address: Rua De Leichlingen, Sao Martinho, Madeira Island, Portugal
  • Cleanliness: 9.2, Facilities: 8.8, Location: 8.7, Room comfort and quality: 8.0, Service: 8.8, Value for money: 8.6

Amenities information

  • Airport transfer
  • Free Wi-Fi in all rooms!
  • Currency exchange
  • Hot tub

Melia Madeira Mare Hotel

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Hot tub
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Restaurants
  • Front desk [24-hour]

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Hammam
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]