Kojo Hotels Cebu – Mandaue reviews

Recent 5 reviews

“From the name of the hotel, is it a Chinese-style hotel? The hotel quality is also at the Chinese standard, and the hotel rates are cheap and reasonable. The facilities are relatively new and clean. However, it can be noisy inside the room due to other guests talking loudly. Also, be warned that there are some bugs present.”

“Great Value and Friendly Staff

Our stay at Kojo Hotels Cebu – Mandaue was a great value for money. The staff were incredibly friendly and accommodating. The cleanliness of the property was top-notch. Although the location might not have been ideal for some, the hotel made up for it with their excellent service. The room size was spacious and well-maintained by the housekeeping staff. We also appreciated the convenient transport options available. Overall, we had a pleasant stay and would highly recommend Kojo Hotels Cebu – Mandaue to others seeking a budget-friendly and comfortable accommodation option in Cebu.”

“The primary advantage of this hotel is its location. However, if your budget allows, both BigHotel Cebu Mandaue and Bai Hotel Mandaue are also conveniently situated nearby. Unfortunately, our stay was marred by several issues. We were disturbed at midnight by strangers knocking on our door, and our room was frequently filled with cigarette smoke due to other guests smoking in the corridors, despite our request for a non-smoking area. Each time we returned from an excursion, our room and towels reeked of smoke.

I would only recommend this hotel if budget constraints prevent you from considering other options for a family stay. While the rooms are spacious, the level of cleanliness is mediocre to below average. Additionally, the staff was not very responsive to our needs, consistently providing only three towels for our group of five, despite having registered five individuals at check-in. The complimentary breakfast was also average at best. In summary, while the location is excellent, the overall experience is disappointing.”

“Customer service was superb – staff are friendly, approachable, and very welcoming. They’d make you feel at home in a hotel. The place is way better in actual setting than what you see in photos – clean, near around restos and cafes cause it’s just right accross a mall. Maybe the internet inside the room needs a little improvement cause the internet connection is not really stable for someone who works online and at the same time travel to unwind. Overall, we had a great stay. We’d love to come back here next time. “

“The staff is very warm and friendly. The room is spacious and very clean. The location is also very accessible to restauramts and even transportation. It is also accessible to hospitals. Highly recommended.”

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Kojo Hotels Cebu - Mandaue

Basic information

  • Address: City Time Square, Mandaue City, Cebu, Philippines, 6014
  • Location: 2.82 kilometers from city center
  • Rating: 7.5 – Exceptional
  • Cleanliness: 9.1, Facilities: 8.6, Location: 9.4, Service: 9.4, Value for money: 8.9

Amenities information

  • Free Wi-Fi in all rooms!
  • Breakfast [free]
  • Currency exchange
  • Air conditioning

Kojo Hotels Cebu - Mandaue

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Location

Airports

  • Mactan-Cebu International Airport (CEB)(5.46 km)
  • Bohol–Panglao International Airport (TAG)(85.94 km)

Public transportation

  • Cebu North Bus Terminal(1.23 km)
  • Cebu South Bus Terminal(5.39 km)

Hospital or clinic

  • HearthHub Clinic(50 m)

Shopping

  • SM Seaside City Cebu(7.52 km)

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Facilities information

Languages spoken

  • English

Accessibility

  • On-site accessible restaurants / lounges
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • A la carte breakfast
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • In-room safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Shower
  • Slippers
  • Smoke detector
  • Toiletries
  • Towels
  • Trash cans