Tokyo Hotel Gracery Shinjuku reviews

Recent 5 reviews

“staff are nice and helpful”

“Excellent location close to the station”

“Fabulous location, staff, and amenities”

“Fantastic location”

“The staff are super-polite and helpful”

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Hotel Gracery Shinjuku

Basic information

  • Address: 1-19-1 Kabukicho, Shinjuku, Tokyo, Japan, 160-8466
  • Location: Inside city center
  • Rating: 8.7 – Excellent
  • Cleanliness: 8.9, Facilities: 8.5, Location: 9.2, Room comfort and quality: 8.5, Service: 8.9, Value for money: 8.3

Amenities information

  • 180 meters to public transportation
  • Located in heart of Tokyo
  • Currency exchange
  • Free Wi-Fi in all rooms!

Hotel Gracery Shinjuku

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Location

Airports

  • Haneda Airport (HND)(17.69 km)
  • Narita International Airport (NRT)(62.96 km)

Public transportation

  • Seibu Shinjuku Train Station(180 m)
  • Shinjuku Nishiguchi Subway Station(340 m)

Hospital or clinic

  • Ohkubo Hospital(170 m)

Shopping

  • Ameyoko Shopping Street(6.76 km)

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Facilities information

Take a look at these facilities:

  • Smoking area
  • Front desk [24-hour]

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • On-site accessible restaurants / lounges
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • On-site entertainment
  • Ticket services
  • Tours

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service