Recent 5 reviews
“Such a high quality place”
“The service was excellent”
“Wonderful place to stay”
“Excellent experience, feel warm like home”
“love this hotel”
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Basic information
- Address: 支笏湖温泉, Chitose, Sapporo, Japan, 066 0281
- Rating: 9.1 – Exceptional
- Cleanliness: 9.6, Facilities: 9.3, Location: 8.8, Service: 9.2, Value for money: 8.6
Amenities information
- Free airport transfer
- Free Wi-Fi in all rooms!
- Balcony/terrace
- Air conditioning
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Location
Airports
- New Chitose Airport (CTS)(23.2 km)
- Okadama Airport (OKD)(37.42 km)
Hospital or clinic
- Koyodai Family Clinic(15.27 km)
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Facilities information
Take a look at these facilities:
- Bar
- Restaurants
- Front desk [24-hour]
Languages spoken
- English
- Japanese
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
Things to do, ways to relax
- Canoeing
- Hiking
- Spa
- Spa/sauna
- Tours
Cleanliness and safety
- Anti-viral cleaning products
- Body thermometer
- Cashless payment service
- Daily disinfection in all rooms
- Free face masks
- Hand sanitizer
- Hot water linen and laundry washing
- Hygiene certification
- Physical distancing of at least 1 meter
- Professional-grade sanitizing services
- Protective screens in common areas
- Rooms sanitized between stays
- Safe dining setup
- Sanitized kitchen and tableware items
- Staff trained in safety protocol
- Temperature check for guests and staff
Dining, drinking, and snacking
- Bar
- Coffee shop
- Restaurants
Swimming & soaking
- Hot spring bath
Services and conveniences
- Air conditioning in public area
- Concierge
- Convenience store
- Daily housekeeping
- Elevator
- Gift/souvenir shop
- Heating in public area
- Luggage storage
- Meeting/banquet facilities
- Safety deposit boxes
- Smoke-free property
- Smoking area
- Terrace
- Xerox/fax in business center
Access
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- Pets allowed
- Security [24-hour]
- Smoke alarms
Getting around
- Airport transfer
- Car park [free of charge]
- Car park [nearby]
- Shuttle service
Available in all rooms
- Air conditioning
- Bathrobes
- Bathtub
- Free bottled water
- Heating
- In-room safe box
- Non-smoking
- Refrigerator
- Towels
- TV