New Otani Inn Sapporo reviews

Recent 5 reviews

“Lady concierge was very friendly and helpful”

“Nice location and central to everything”

“Love this place Clean and new in general”

“The location is great & very good for value with money”

“Great Hotel with friendly staff”

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New Otani Inn Sapporo

Basic information

  • Address: Nishi 1-chome, Kita 2-jo, Chuo-Ku, Sapporo, Sapporo, Japan, 060-0002
  • Location: Inside city center
  • Rating: 8.6 – Excellent
  • Cleanliness: 8.2, Facilities: 7.7, Location: 8.4, Room comfort and quality: 8.2, Service: 8.3, Value for money: 8.1

Amenities information

  • 310 meters to public transportation
  • Located in heart of Sapporo
  • Free Wi-Fi in all rooms!
  • Air conditioning

New Otani Inn Sapporo

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Location

Airports

  • Okadama Airport (OKD)(5.58 km)
  • New Chitose Airport (CTS)(41.56 km)

Public transportation

  • Sapporo Chuo Bus Terminal(320 m)
  • Odori Subway Station(480 m)

Hospital or clinic

  • Tokeidai Memorial Hospital(280 m)

Shopping

  • Tanukikoji Shopping Street(900 m)

Convenience store

  • Lawson(320 m)

Cash withdrawal

  • ATM(160 m)

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Facilities information

Take a look at these facilities:

  • Bar
  • Restaurants
  • Smoking area
  • Front desk [24-hour]

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Kids meal

Access

  • Adult-only property
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]