Recent 5 reviews
“Amazing Room View to the River”
“The views are very nice, the hotel is clean and of a very nice design. However, food and beverage options in the hotel mare very limited there is 1.5 restaurants and a coffee shop. Room service and mini bar are very basic, definitely not for a 5* hotel. The area around is quiet with restaurants too. Perfect for 1 night and if you are not hungry.”
“My experience for 4 Nights was good only the Reseption and the finance are not doing good the Job becoz our Card every day less 290Eu until 4 Night we are complain in Rezeption but no body knows how to Happen this Bills every day, less in our Card the Resetion Women said its maybe the Finance Mistake on the Office and we have to wait until Monday until now we don’t have Response at email when if our Money back Its terible in 5 Star Hotel Happen this big Mistake”
“Top Lage “
“It is overpriced but you receive probably the best room view in Hamburg. Parking spa and gym cost extra and is high priced. “
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Basic information
- Address: Platz der Deutschen Einheit 2, HafenCity, Hamburg, Germany, 20457
- Location: 290 meters from city center
- Rating: 9.2 – Exceptional
- Cleanliness: 9.5, Facilities: 8.6, Location: 9.5, Service: 8.7, Value for money: 7.8
Amenities information
- 370 meters to public transportation
- Free Wi-Fi in all rooms!
- Currency exchange
- Sauna
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Location
Airports
- Hamburg-Finkenwerder Airport (XFW)(9.83 km)
- Hamburg Airport (HAM)(10.19 km)
Public transportation
- Baumwall Subway Station(360 m)
- Rödingsmarkt Subway Station(740 m)
Hospital or clinic
- Dr. Navid Jalilvand M. Sc.(270 m)
Shopping
- Hamburger Fischmarkt(2.15 km)
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Facilities information
Take a look at these facilities:
- Fitness center
- Spa
- Swimming pool [indoor]
- Restaurants
Languages spoken
- English
- German
- Italian
- Russian
- Spanish
Family
- Children’s books and toys
Outdoor
- Waterfront
Accessibility
- Access all room by interior corridor
- Accessibility for all meeting spaces
- Accessible entrance to all on-site swimming pool
- Accessible registration desk
- Accessible rooms have doors 32-inch wide opening
- Accessible route to the registration desk
- Accessible vanities in some rooms
- Adjustable height hand-held shower wand all rooms
- Audible alarms in all guest rooms and suites
- Audible alarms in all public hallways
- Electronic room key
- Elevator
- Entirely Route to accessible guest rooms
- Entrance to on-site business center
- Entrance to on-site fitness center
- Entrance to on-site spa
- Lever handles on all guest room doors
- Lowered electrical outlets in some rooms
- Lowered view ports in some guest room doors
- Main entrance
- Mobility accessibility in some rooms
- Non-slip grab bars in some bathrooms
- On-site accessible restaurants / lounges
- On-site accessible self parking
- Roll-in shower in some rooms
- Self-closing doors on all guest rooms and suites
- Toilet seat at wheelchair height — some rooms
- View ports in all guest room and suites doors
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
Things to do, ways to relax
- Body scrub
- Fitness center
- Foot bath
- Hiking
- Massage
- Sauna
- Spa
- Spa/sauna
- Steamroom
- Swimming pool [indoor]
- Swimming pool [outdoor]
- Ticket services
- Tours
Cleanliness and safety
- Anti-viral cleaning products
- Breakfast in room
- Cashless payment service
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Face coverings on staff
- Hand sanitizer
- Hot water linen and laundry washing
- Hygiene certification
- Physical distancing of at least 1 meter
- Protective screens in common areas
- Room sanitization opt-out available
- Rooms sanitized between stays
- Safe dining setup
- Sanitized kitchen and tableware items
- Shared stationery removed
- Staff trained in safety protocol
Dining, drinking, and snacking
- Alternative meal arrangement
- Bar
- Breakfast [buffet]
- Breakfast [continental]
- Coffee shop
- Kitchen
- Poolside bar
- Restaurants
- Room service [24-hour]
- Shared kitchen
- Snack bar
- Vending machine
Services and conveniences
- Air conditioning in public area
- Cash withdrawal
- Concierge
- Contactless check-in/out
- Currency exchange
- Daily housekeeping
- Doorman
- Dry cleaning
- Facilities for disabled guests
- Food delivery
- Gift/souvenir shop
- Grooming service
- Heating in public area
- Ironing service
- Laundry service
- Luggage storage
- Meeting/banquet facilities
- Safety deposit boxes
- Salon
- Shops
- Smoke-free property
- Smoking area
- Xerox/fax in business center
For the kids
- Babysitting service
- Family room
- Kids meal
Access
- Allergy-free rooms
- Cat-friendly
- CCTV in common areas
- CCTV outside property
- Check-in/out [express]
- Check-in/out [private]
- Check-in [24-hour]
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- pet bowls
- Pet-friendly [charges apply]
- Pets allowed
- Pets may not be left unattended
- Safety/security feature
- Security [24-hour]
- Service animals are welcome
- Smoke alarms
- Soundproof rooms
Getting around
- Car park [charges apply]
- Car park [nearby]
- Car park [on-site]
- Rental car
- Taxi service
Available in all rooms
- Air conditioning
- Blackout curtains
- Coffee/tea maker
- Daily housekeeping
- Desk
- Free bottled water
- Hair dryer
- In-room safe box
- Ironing facilities
- Kitchenette
- Microwave
- Mini bar
- Private bathroom
- Satellite/cable channels
- Slippers
- Sofa
- Soundproofing
- Telephone
- Toiletries
- Wi-Fi [charges apply]
- Wi-Fi [free]