Madrid Hotel Fénix Gran Meliá reviews

Recent 5 reviews

“I was robed in my room in the red level ,if you…”

“This hotel is nicely located and easy access to…”

“Great location next to Serrano Street where all…”

“Great place, fully recommmend it “

“Although rooms are a little bit small, service …”

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Hotel Fénix Gran Meliá

Basic information

  • Address: Hermosilla, 2, Salamanca, Madrid, Spain, 28001
  • Location: 130 meters from city center
  • Rating: 9.1 – Exceptional
  • Cleanliness: 9.5, Facilities: 9.0, Location: 9.4, Room comfort and quality: 9.3, Service: 9.3, Value for money: 8.9

Amenities information

  • 270 meters to public transportation
  • Airport transfer
  • Currency exchange
  • Free Wi-Fi in all rooms!

Hotel Fénix Gran Meliá

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Location

Airports

  • Adolfo Suárez Madrid-Barajas Airport (MAD)(13.04 km)
  • Valladolid Airport (VLL)(172.18 km)

Public transportation

  • Colón Metro Station(270 m)
  • Recoletos Metro Station(370 m)

Hospital or clinic

  • Dr Emilio Santos – Ginecología(90 m)

Shopping

  • Gran Vía(1.45 km)

Convenience store

  • Multitienda 24 horas 7X24 Convenience Store(1.43 km)

Cash withdrawal

  • ATM(90 m)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Spa
  • Bar
  • Breakfast [buffet]
  • Restaurants

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Snack bar

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Books/DVDs/music for children
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Wi-Fi [free]