Hanoi La Sinfonia Citadel hotel and Spa reviews

Recent 5 reviews

“Wow wow wow!! This hotel has everything and more.”

“This is the place to stay in Hanoi”

“You have to stay here if planning to visit Hanoi.”

“Rooms were excellent, facility was great and relatively new.”

“Great staff room and location”

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La Sinfonia Citadel hotel and Spa

Basic information

  • Address: 12-14 Dinh Ngang Street, Cua Nam Ward, Hoan Kiem District, Hanoi, Hoan Kiem District, Hanoi, Vietnam, 100000
  • Location: 100 meters from city center
  • Rating: 8.4 – Exceptional
  • Cleanliness: 9.1, Facilities: 8.6, Location: 8.8, Service: 9.4, Value for money: 8.8

Amenities information

  • 470 meters to public transportation
  • Airport transfer
  • Currency exchange
  • Free Wi-Fi in all rooms!

La Sinfonia Citadel hotel and Spa

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Location

Airports

  • Noi Bai International Airport (HAN)(21.54 km)
  • Cat Bi International Airport (HPH)(94.5 km)

Public transportation

  • Hanoi Railway Station(480 m)

Hospital or clinic

  • Phòng Khám bệnh Đa khoa 38A Trần Phú(300 m)

Shopping

  • Night Market(1.16 km)

Convenience store

  • Circle K(910 m)

Cash withdrawal

  • ATM(440 m)

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Facilities information

Take a look at these facilities:

  • Spa
  • Restaurants
  • Front desk [24-hour]

Languages spoken

  • English
  • Vietnamese

Accessibility

  • On-site accessible restaurants / lounges

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Body scrub
  • Body wrap
  • Foot bath
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Fruits/snacks
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Fruits/snacks
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring