Recent 4 reviews
“The staff can speak both English and Japanese.
You can stay with peace of mind as they take care of your check-in and check-out times in a timely manner.
Especially since Japanese people are not good at English, this is the perfect place for them.”
“The checkin process is a bit confusing because it’s a private owner . So you always have to plan the exact time for everything, but the living conditions are amazing.”
“So its a nice unit at face value. Its 20 min drive from airport, its 10 min walk to Lotte Mall. Comfortable bed. Host is very responsive. However…..
They have a washer but most likely don’t encourage using it because they would’ve left detergent. I went and bought detergent. By the way, facilities cannot be used in the building, there is a fee.
The fee to access fitness center (gym and pool) is 350.000 VND each time. If you want to use the service, you can pay at the reception counter. So that’s a nope for us. Keep that in mind please. The other previous people said the same thing as well.
My main issue is cleanliness. It looks clean. It just looks it, but it is SOOO DUSTY. I wish agoda would let us leave photos because we took quite a bit. Initially there was a young lady in the lobby waiting to take us into the room. Open the door took off my shoes and immediately saw a pile of dust in the corner with feathers. I told her as soon as I saw that because my husband is moderately sensitive to dust. She said they’ll have someone clean that the next day. I don’t understand why this place is so poorly cleaned for guests to stay. Red flag!
My goodness lint/dust/floaties on surfaces, on the floors, you can see it against the light bulb where the bed is. We were hoping there was a vacuum so we can vacuum the place ourselves. We didn’t dare to turn on the A.C. because we did once and my goodness my husband was having a sneezing fit non stop. He was wearing a mask inside. He was so miserable for 3 days here. They really need to clean the A.C. filters. Also there is a very visible large black mold on the white bath matt. Do Not Use!!! They try to hide it by flipping it over. House keeper only made our bed and emptied the trash. Did not vacuum the dust as it was still there in the corners of the floor. We had shower drainage issue where the water wouldn’t drain out at all. Let the host know and was able to get that fixed the next day. Again very responsive but why are we having issues with such simple things like that. Makes me wonder do people not stay here. As I would not recommend.
Hope our review help somebody. “
“清潔さに欠けました”
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Basic information
- Address: No.699 Lac Long Quan, Phu Thuong Ward, Tay Ho District, Hanoi, Vietnam, 10000
- Rating: 8.5 – Exceptional
- Cleanliness: 9.1, Facilities: 8.8, Location: 9.1, Service: 9.0, Value for money: 9.5
Amenities information
- Airport transfer
- Free Wi-Fi in all rooms!
- Hot tub
- Sauna
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Location
Airports
- Noi Bai International Airport (HAN)(15.44 km)
- Cat Bi International Airport (HPH)(98.56 km)
Public transportation
- Hanoi Railway Station(6.73 km)
Hospital or clinic
- Ngoc Quy Dental Clinic(210 m)
Shopping
- Night Market(5.98 km)
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Facilities information
Take a look at these facilities:
- Fitness center
- Kitchen
- Restaurants
Languages spoken
- English
- French
- Japanese
- Vietnamese
Accessibility
- On-site accessible restaurants / lounges
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi [portable rental]
Things to do, ways to relax
- Complimentary movies
- Fitness center
- Hot tub
- Massage
- Pool facilities
- Private bath
- Sauna
- Spa
- Spa/sauna
- Swimming pool [indoor]
- Water park
- Watersport equipment rentals
- Water sports (non-motorized)
- Yoga room
Cleanliness and safety
- Body thermometer
- Breakfast takeaway service
- Cashless payment service
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Hand sanitizer
- Hot water linen and laundry washing
- Hygiene certification
- Safe dining setup
- Sanitized kitchen and tableware items
- Staff trained in safety protocol
- Sterilizing equipment
Dining, drinking, and snacking
- Bar
- Bottle of water
- Kitchen
- Restaurants
- Room service
Services and conveniences
- Air conditioning in public area
- Concierge
- Contactless check-in/out
- Convenience store
- Daily housekeeping
- Doorman
- Elevator
- Facilities for disabled guests
- Food delivery
- Gift/souvenir shop
- Heating in public area
- Invoice provided
- Ironing service
- Laundry service
- Luggage storage
- Safety deposit boxes
- Shops
- Smoke-free property
- Smoking area
- Terrace
For the kids
- Playground
- Swimming pool [kids]
Access
- Buzzer/wireless intercom
- CCTV in common areas
- CCTV outside property
- Check-in/out [express]
- Check-in/out [private]
- Couple’s room
- Duplex room
- Entire home
- Filming locations
- Fire extinguisher
- Litter boxes
- Non-smoking rooms
- Pets allowed
- Proposal spot
- Safety/security feature
- Security [24-hour]
- Smoke alarms
Getting around
- Airport transfer
- Bicycle parking
- Car park [charges apply]
- Car park [nearby]
- Taxi service
- Valet parking
Available in all rooms
- Accessible by elevator
- Accessible toilet
- Additional toilet
- Air conditioning
- Balcony/terrace
- Bathtub
- Blackout curtains
- Cleaning products
- Closet
- Clothes dryer
- Clothes rack
- Complimentary tea
- Dining table
- Dishwasher
- Fan
- Fire extinguisher
- Free bottled water
- Free instant coffee
- Full kitchen
- Hair dryer
- Hand sanitizer
- Heating
- High floor
- In-room safe box
- Internet access – wireless
- Ironing facilities
- Kettle
- Kitchenette
- Kitchenware
- Low floor available
- Microwave
- Mirror
- Non-smoking
- Pool facilities
- Private apartment in building
- Private bathroom
- Refrigerator
- Safety/security feature
- Scale
- Separate dining area
- Separate living room
- Separate shower/bathtub
- Shower
- Slippers
- Smoke detector
- Socket near the bed
- Sofa
- Telephone
- Toiletries
- Towels
- Trash cans
- TV [flat screen]
- Walk-in shower
- Washing machine
- Wi-Fi [free]
- Window
- Wine glasses