Fraser Suites Hanoi reviews

Recent 5 reviews

“Very nice hotel with great staff in a good location”

“The room is clean and comfortable”

“The staff is very nice and professional”

“this is the best hotel I have ever stayed”

“everything was great fro the facilities to the hotel staff”

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Fraser Suites Hanoi

Basic information

  • Address: 51 Xuan Dieu Street, Quang An Ward, Tay Ho District, Hanoi, Vietnam
  • Rating: 8.5 – Exceptional
  • Cleanliness: 9.4, Facilities: 9.1, Location: 8.5, Room comfort and quality: 8.7, Service: 9.3, Value for money: 9.0

Amenities information

  • Airport transfer
  • Free Wi-Fi in all rooms!
  • Currency exchange
  • Sauna

Fraser Suites Hanoi

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Location

Airports

  • Noi Bai International Airport (HAN)(17.33 km)
  • Cat Bi International Airport (HPH)(97.07 km)

Public transportation

  • Hanoi Railway Station(4.69 km)

Hospital or clinic

  •  International SOS Medical and Dental Clinic – 24 hrs(90 m)

Shopping

  • Night Market(3.93 km)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Kitchen
  • Restaurants
  • Family room
  • Playground
  • Front desk [24-hour]

Languages spoken

  • English
  • Chinese [Mandarin]
  • Vietnamese

Family

  • Children’s books and toys

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Snack bar

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Cleaning products
  • Clothes dryer
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Dining table
  • Fire extinguisher
  • Fireplace
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop safe box
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Safety/security feature
  • Scale
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Umbrella
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring