Grand Sunrise Palace Hoi An reviews

“This hotel is relatively new and not yet well-known, so it doesn’t show up when you search for it on Grab. This is its biggest drawback. However, the condition and size of the rooms, cleanliness, and facilities more than make up for this. There are two large swimming pools, and because there aren’t many guests, it’s just as comfortable as a private villa. It’s a shame that it’s not well-known among Koreans yet, but it will soon become a popular destination. There’s a massage shop just a minute away, and there are many mini-marts, restaurants, and ATMs within a 3-5 minute walk. There’s a wide variety of local and fusion restaurants, as well as authentic American restaurants, and several cafes nearby. The staff are very friendly, and the underground spa has a dry sauna, a wet sauna, and a jacuzzi, making it a great place to relax after swimming. The food and drinks in the hotel are cheaper and more reasonable than the expensive restaurants on the beach. The hotel also provides cheaper airport transportation than Grab. Above all, I’m very grateful for the kind guidance and service provided by Manager Suly. I highly recommend this new, quiet, cozy, and clean hotel in a great location near the beach and Old Town, which can be reached within 7-8 minutes by Grab. (Honestly, it’s so popular that I don’t want to recommend it too much for fear of it becoming too crowded.) Even the basic room has a spacious balcony and bathtub, and the comfortable and soft bedding was very pleasing.”

“The always friendly staff were great and greeted me with a smile, making me feel comfortable during my stay. The room service and restaurant prices were reasonable, so I didn’t feel burdened to use them frequently, and the food was excellent. It was nice to use the free jacuzzi and sauna when it rained a lot during my stay, and I was impressed that the room was always clean and I didn’t see any bugs. The swimming pool was also beautiful, and it was great to have staff who spoke Korean. I also went to the nearby beach using the free shuttle, but when I returned, I waited for the shuttle but it didn’t come, so I called the hotel and they offered to pay for a taxi to come pick me up, which was a bit of a hassle, but it was still handled well. The breakfast was excellent, and I would like to come back again on my next visit.”

“This is a new hotel that has only been open for 3 months. The rooms are relatively new and clean, but during showering and using the toilet, water can seep into each other, making it difficult to separate the dry and wet areas. The breakfast is quite varied and the staff is very friendly and helpful. However, during check-out, the staff informed us that they could not find the laundry bag for our clothes. Although we had not used it and had never seen it, we were worried about having to pay a fine. Eventually, the staff said it was okay and we were relieved. Overall, I highly recommend this hotel as the rooms are beautiful and the staff is excellent. I hope this hotel gets many customers.”

“The newly built hotel is only a 10-minute drive from the ancient city and provides a shuttle service. The rooms are very clean and the staff, especially Lily, are extremely helpful.👍🏽”

“Just incredible!
I was dubious of the reviews given so many in Vietnam are fake, but it’s not the case with this hotel. It’s definitely worthy of the praise it gets. Possibly the best run hotel we have come across this year in Asia.
The staff were out of this world. Literally they could not have been more helpful & friendly.
They moved us when our floor was noisy & helped find lost ear plugs, were generally always attentive & available. My wife fell ill while we were here and they constantly asked about her wellbeing and if there was anything they could do for her.

The hotel is located about 5 mins drive from Hoi An Old Town but also has lots of restaurants, spas & coffee shops within walking distance.

The hotel is new & the rooms were aesthetically pleasing & super comfortable. The bath is a lovely addition & even included bath salts. The bed is the most comfortable we have slept in during 6 months of travel in Asia. They have two pools and a pool bar on the roof.

Only things that could be improved in my opinion are
1) the coffee. It was pretty bad for such a good hotel. The coffee in the rooms were just low quality 3-in-1 & at breakfast was only insanely strong Vietnamese coffee. I went next door to Silent Cafe for coffee.
2) The ability to cast/stream on the smart TV’s.

They provided a free shuttle car from the hotel to the Old Town & also the beach. They also had bikes available to borrow to cycle through the rice fields.

On check in they gave us some vouchers for spa treatments & afternoon tea. We both had a great complimentary foot massage and I also had a back, neck and shoulders. Masseurs were great.

One thing to be aware of, it’s can be either a pro or con depending on your requirements. This hotel is child friendly, with a kids play area in the restaurant. Soundproofing as mentioned by other guests is not as good as one would hope, but wee found this to be the case in every place we stayed in Vietnam.

Overall, I would definitely stay here again. In fact I might find an excuse to go back 🙂
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