Imperial Hotel Tokyo reviews

Recent 5 reviews

“Best service of Japanese Hotel”

“But he can’t therefore he upgrade me to suite room”

“This is called superb service”

“Service is outstanding”

“The hotel was perfect and the staffs were very attentive”

Detailed hotel information

Imperial Hotel Tokyo

Basic information

  • Address: 1-1, Uchisaiwai-Cho 1-Chome Chiyoda-Ku, Ginza, Tokyo, Japan, 100-8558
  • Location: Inside city center
  • Rating: 9.0 – Exceptional
  • Cleanliness: 9.6, Facilities: 9.2, Location: 9.3, Room comfort and quality: 9.3, Service: 9.5, Value for money: 8.7

Amenities information

  • 350 meters to public transportation
  • Airport transfer
  • Currency exchange
  • Free Wi-Fi in all rooms!

Imperial Hotel Tokyo

Detailed hotel information

Facilities information

Take a look at these facilities:

  • Fitness center
  • Massage
  • Swimming pool [indoor]
  • Bar
  • Restaurants
  • Babysitting service
  • Kids club

Languages spoken

  • English
  • Japanese

Accessibility

  • On-site accessible restaurants / lounges
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service

Detailed hotel information