Mercure Hotel Hamburg Mitte reviews

Recent 5 reviews

“Exactly what I’d expect from a Mercure, modern and clean. Staff were friendly. The location requires a little bit of a walk to the nearest trains but there is a bus stop outside. It is conveniently located for the Messe.”

“The room was not big but it was comfortable. The hotel is about 15 minutes away from the station and within walking distance of a park, city centre and may amenities. The staff was very nice. Unfortunately I found out that the booking did not include breakfast when I arrived.”

“I was very happy to have stumbled upon this hotel. Location was perfect, room was nice and bed was comfortable.”

“I liked the view and the overall experience, it was a good offer and convenient location on my trip. When I tried to check in before 3pm I learned that it was only possible while being an accor member but I could sign up there. Getting to the subway is a long way but that is not the hotels fault”

“The location was ideal for my business with the Museum der Natur in Hamburg,
Even for a two night stay the room service while I was out of house was extensive (they did a a lot, but were not over zealous). The front desk is open 24 and was very friendly.”

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Mercure Hotel Hamburg Mitte

Basic information

  • Address: Schröderstiftstraße. 3, Rotterbaum, Hamburg, Germany, 20146
  • Location: 850 meters from city center
  • Rating: 8.5 – Excellent
  • Cleanliness: 8.7, Facilities: 8.0, Location: 8.4, Room comfort and quality: 7.7, Service: 8.7, Value for money: 8.0

Amenities information

  • 610 meters to public transportation
  • Free Wi-Fi in all rooms!
  • Currency exchange
  • Blackout curtains

Mercure Hotel Hamburg Mitte

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Location

Airports

  • Hamburg Airport (HAM)(7.75 km)
  • Hamburg-Finkenwerder Airport (XFW)(9.75 km)

Public transportation

  • Schlump Subway Station(610 m)
  • Messehallen Subway Station(740 m)

Hospital or clinic

  • Enten-Apotheke(390 m)

Shopping

  • Hamburger Fischmarkt(2.72 km)

Cash withdrawal

  • ATM(180 m)

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Facilities information

Take a look at these facilities:

  • Bar
  • Restaurants
  • Front desk [24-hour]

Languages spoken

  • English
  • Danish
  • German
  • Polish
  • Russian
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hiking
  • On-site entertainment
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center

For the kids

  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Locker
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]