Phoenix (AZ) Embassy Suites by Hilton Phoenix Downtown reviews

Recent 5 reviews

“Great location, next to trolley station and easy to get around downtown. Very clean and awesome breakfast buffet! “

“Wonderful all the way around! Will stay here again next visit!”

“The staff was friendly from the moment we walked in. We asked for more pillows and blankets, they brought them up less than 10 minutes later.
Breakfast was delicious with healthy options plus made to order omelette selection. Coffee was good enough for me!
They give you two drink coupons for their happy hour. Bartenders were friendly and pour strong, at least it seemed like it for me that is.

I would definitely stay here again if we come to Phoenix. “

“Took a mom night to myself and decided to stay here. 10/10 would recommend! Convenient location, quiet modern rooms, very clean. In the breakfast buffet in the morning is wonderful.”

“I’ve stayed here for years and enjoyed the stay each time. Best part is the quiet! It is not the best location for an “active family” as it is not in the center of activity. Plus, there are relatively little other places to eat on the weekend. Best for the solo Traveler that enjoys the peace and quiet, the friendly and helpful staff and the facilities.”

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Embassy Suites by Hilton Phoenix Downtown

Basic information

  • Address: 10 East Thomas Road, Downtown Phoenix, Phoenix (AZ), United States, 85012-3114
  • Location: 1.67 kilometers from city center
  • Rating: 8.7 – Excellent
  • Cleanliness: 8.8, Facilities: 8.4, Location: 7.9, Room comfort and quality: 8.0, Service: 8.8, Value for money: 8.5

Amenities information

  • Airport transfer
  • Free Wi-Fi in all rooms!
  • Hot tub
  • Breakfast [free]

Embassy Suites by Hilton Phoenix Downtown

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Location

Airports

  • Phoenix Sky Harbor International Airport (PHX)(7.71 km)
  • Scottsdale Airport (SCF)(21.33 km)

Public transportation

  • 11. Roosevelt St(2.39 km)
  • Washington / Central(3.56 km)

Hospital or clinic

  • Willo MediSpa(490 m)

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Facilities information

Take a look at these facilities:

  • Fitness center
  • Swimming pool [indoor]
  • Bar
  • Kitchen
  • Restaurants
  • Shops
  • Front desk [24-hour]

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Russian
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Hiking
  • Horseback riding
  • Hot tub
  • On-site entertainment
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center

For the kids

  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking