리버풀 BOOK A BASE Apartments – Duke Street 후기 및 리뷰

“If I could choose to give them zero stars I would! From the first room we were given until we left early it was none stop problems and issues. The rooms are old, dirty and have lots of broken appliances. The staff offer to change rooms, which we did and found more problems in each room, from dirty towels and sheets, mold stains on walls, door handles falling off, holes in doors, hot water that ran out after 5-7 minutes in the shower and an elevator that broke 3 times in that week! We spent a week changing rooms, dealing with broken things and waiting for someone to come to fix them, always being told sorry they are shocked at the problems and will make it up to us, whilst never offering any actual compensation. Eventually, they offered a room upgrade as compensation, but then took it back a few hours later and said they made a mistake. This place is definitely not worth the price they charge and we will not stay here again! “

“We had 3 bedroom apartment top floor. Five adults in our group. Apartment was nice and very spacious. Having large balcony was a bonus. Close to entertainment area. “

“The curtains were abviously very dirty and smelly and the couch was anightmare smelly itchy they need to sort that out “

“Close to town with lots of bars and restaurants in walking distance. The rooms are big and clean.”

“We really enjoyed our stay, handy location in China Town”